Volunteer acceptable use policy ensuring responsible use of school technology and protection of student data.

Volunteer Acceptable Use Policy & Agreement

We're pleased to share our Acceptable Use Policy & Agreement for volunteers in response to our customer's requests.

This policy ensures the volunteers in your organisation use school technology responsibly and protect the personal data of pupils and staff. 

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Close-up of neatly stacked paper documents and files in an archive, representing secure record keeping.

How should schools manage paper archives?

A paper archive is a physical collection of documents, records and contracts stored in their original hard-copy form.  This article discusses best practice guidance for keeping records, safe, secure and accessible - an archive is much more than just a 'storage unit'.

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Redaction guide for PEX panels, illustrating how schools manage sensitive information for permanent exclusion

Navigating the Redaction Divide: SAR or PEX?

Schools are increasingly required to manage sensitive information in ways that balance transparency, fairness, and data protection. One area that frequently creates confusion is the difference between redaction undertaken for a Subject Access Request (SAR) and redaction applied when preparing documentation for a Permanent Exclusion (PEX) Review Panel. The Redaction Guide for PEX Panels has been introduced to address this issue and provide clear, practical guidance for staff.

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Visual guide to different request types, including Subject Access Requests (SARs) under UK GDPR.

What type of request have you received? SAR? Educational Record? Or FOI?

We know the jargon can be confusing. As can the timelines for responding to the various requests that you receive. Whether it’s an email from a disgruntled parent or a letter from a solicitor, the clock starts ticking the moment it hits your inbox. But before you start pulling files, you must answer one critical question: What exactly are you looking at?

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Leavers' memorabilia display with custom hoodies, yearbooks, and other personalized keepsake items

Leavers' Memorabilia

We're already seeing the leavers' hoodies when we're visiting schools and our help desk has received tickets asking about year book administration, so here's some best practice about 'Leaver's Memorabilia'.

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Students and teachers sharing World Book Day photos, reminding schools about data protection best practices.

Sharing photos on World Book Day: Privacy considerations

📸✅ It's World Book Day on the 5th March when most schools will be celebrating reading and capturing photos of staff and students in their costumes.   Given this is one of many significant photographic events in the calendar, we thought it was a good opportunity to remind everyone of photo and video best practice so there are no data protection slip ups.

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Supplier due diligence process for secure third-party data processing, contracts, and risk management.

Supplier Due Diligence Step by Step: Are you sharing personal data with a third party organisation?

Sharing personal data with a third-party organisation?

Supplier due diligence is about the contracts between controllers and processors.  As a controller you determine the purpose and means of the processing (Article 4 (7)) and are responsible for ensuring processors  (i.e. suppliers and third-parties) have implemented appropriate technical and organisational measures to ensure a level of security appropriate to the risk for any data processed. 

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Visual representation of digital filtering and monitoring systems crucial for online safety in schools, adhering to KC

The DSL’s Guide to Filtering and Monitoring

The Keeping Children Safe in Education (KCSIE) 2025 document obliges schools and colleges in England to “ensure appropriate filters and appropriate monitoring systems are in place and regularly review their effectiveness”. This responsibility is now a standard, no just a technical tick box, but a core leadership and safeguarding function.

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Recording and Transcription Policy Template. Manage meeting recordings and transcriptions securely.

Introducing our new Recording and Transcription Policy

In a world of hybrid work and virtual meetings, the ability to record and transcribe discussions has become an essential tool for productivity.  However, with this convenience comes a responsibility to protect privacy, maintain security and consider your lawful basis for recording/transcribing.  To provide clear guidance we are introducing our new Recording and Transcription Policy Template.

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Parents and students secretly recording a staff conversation. Covert recording in schools.

Parents and students covertly recording conversations

We've had a few questions recently about parents and students recording conversations with members of staff, both covertly or overtly without seeking permission. This article only covers recordings made by external individuals, not organisations or individuals acting on behalf of an organisation.

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AI Due Diligence: DfE Standard announced. Generative AI safety standards in education.

New DfE AI Standards

The DfE previously issued training and guidance about the use of AI in Education - this has now changed to standards.  Standards define minimum requirements that must be met, whereas a guideline offers recommended best practice or advice. The standards outline the safety standards that generative AI products and systems should meet to be used in educational settings.

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Know your IT Support Provider graphic. IT Support Due Diligence Directory for schools and colleges.

Is your IT Support Provider Compliant?

Finding the right IT partner and support provider is a big decision.  Due diligence for IT Support isn't just about who can 'fix computers', it's about ensuring standards are followed and they work with you to meet your organisation's strategy. Data Protection Education has a DfE IT Support Tracker and Supplier Due Diligence Directory to provide support and guidance as well as tracking your progress.

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The Government Cyber Action Plan 2026 document. UK public sector cyber security strategy.

The Government Cyber Action Plan

The Government Cyber Action Plan, published in January 2026, sets out a radical shift in how the UK public sector manages cyber security and digital resilience. It moves away from fragmented, siloed defences toward a "Defend as One" model led by a new Government Cyber Unit within the Department for Science, Innovation and Technology (DSIT).

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  1. CCTV Policy update: retention
  2. Shareable Snippet: Be Cyber Ready
  3. Shareable Snippet: Confidential waste
  4. What does the technology in schools survey tell us?
  5. Four London councils hit by cyber attacks - Hackney, Westminster, Kensington & Chelsea, and Hammersmith & Fulham
  6. IT Support Standards for Schools and Colleges Guidance (DfE Digital Standards)
  7. Sharing information to safeguard children and young people in the education sector in the UK
  8. Is your organisation at risk from Shadow AI?
  9. October 31. On the road to improving cyber resilience
  10. October 30. Cyber Support
  11. October 29. Admin Controls & Accounts
  12. October 28. Phishing: Don't Take the Bait!
  13. October 27. Passwords
  14. October 26. Physical Security of Digital Assets
  15. October 25. Server Security: Protecting Your Digital Core
  16. October 24. Backups: Your Recovery Safety Net
  17. October 23. Filtering and Monitoring
  18. October 22. Hardware: Printers
  19. October 21. Hardware: Asset Management
  20. October 20. Hardware: Safe disposal
  21. October 19. Anti-virus/anti-malware
  22. October 18. Regular Updates: Patching Against Threats
  23. October 17. Access Control: Managing User Privileges
  24. October 16. Access Control: Securing Your Digital Gateways (Wi-Fi & Networks)
  25. October 15. Access Control: Securing Your Home Office (Working From Home)
  26. October 14. Access Control : (Multi-factor authentication)
  27. We've teamed up on a podcast with the Small Business Cyber Security Guy
  28. October 13. Cyber Security Awareness
  29. October 12. Training: Empowering your human firewall
  30. October 11. Policies and Procedures: Cyber Blueprint
  31. October 10. Understanding Your Cyber Posture
  32. Time's Ticking: Windows 10 support ends in October 2025!
  33. October 9. A Guide for Education Providers
  34. October 8. How Can Your Organisation Prevent Ransomware Attacks?
  35. October 7: Under Attack: The Reality of Ransomware
  36. October 6: Cyber Action Plan and A Roadmap to Resilience
  37. October 5: Cyber Responsibilities - We're All in This Together
  38. October 4: When a Cyber Attack Hits
  39. October 3: Data Security, the Core of Protection
  40. October 2: Privacy Protection & Safeguarding Personal Data
  41. October 1: Welcome to Cyber Security Awareness Month!
  42. Nursery Cyber attack
  43. The NCSC Cyber Assessment Framework
  44. Fraud awareness from the DfE
  45. Complaints vs. Data Rights: A Guide
  46. The Classroom's Dark Side: Cyber crime from the Classroom
  47. Data Breach: School sends out names and contact details in a spreadsheet.
  48. September 2025 Policy and Document Updates
  49. KCSIE 2025: Data Protection, AI, and Cyber Security
  50. New e-learning for 2025
  51. The Online SCR Data Breach: What You Need to Know
  52. Back to School Basics for Data Protection and Cyber Security Compliance
  53. The Latest Cyber Threat: The "Murky Panda"
  54. Building a Secure School: Using the ICO Accountability Framework to Meet DfE Digital Standards
  55. Why Physical and Data Security Must Go Hand-In-Hand
  56. Digital Safeguarding: DfE announces statutory DfE Digital Standards
  57. Safeguarding Smiles & Social Media!
  58. The Data Protection Lead/Champion Role
  59. Changes to the Academy Trust Handbook 2025
  60. Compliance Reporting from the Knowledge Bank
  61. School closes for two days after cyber incident
  62. Social Media Day 2025
  63. How Ofsted looks at AI during inspection and regulation
  64. Podcast Episode 3: Records Management and Retention
  65. Podcast Episode 1 - data protection training for school staff
  66. Preschool Employment tribunal for the use of WhatsApp
  67. Social engineering + impersonation = Fraud ≡ cyber deception
  68. Data Breaches 2025 Report Highlights
  69. Not everyone needs access: The Key to Protecting Sensitive Data
  70. School cyber attack: Outwood Academy, Middlesbrough
  71. Alert: Schools receiving Microsoft File Sharing Phishing Emails
  72. School cyber attack: Framlingham College, Suffolk
  73. West Lothian Schools in Cyber Attack
  74. Getting caught in the Scattered Spider web
  75. A Wake-Up Call for Cyber Vigilance - Danger in the Threat Landscape for Everyone
  76. World Password Day
  77. National Honesty Day: Transparency
  78. FOI Request - BBC News
  79. Social Media and Marketing Guidelines and Training
  80. New Governor Resources
  81. Does stress lead to more data breaches?
  82. Are teachers using AI? 83% say its a time-saver
  83. DfE Digital Standards - narrowing the digital divide
  84. Arbor AI - On By Default
  85. DfE Guidance: Choosing a new MIS
  86. HCRG Care Group data breach
  87. Apple removes its highest level data security tool from UK customers
  88. The Importance of AI literacy and training staff
  89. How to verify visitors the right way
  90. Short Guide to AI Video
  91. Safer Internet Day, Cyber Security & Data Protection
  92. The Cyber Resilience Championship
  93. The Multiple Dimensions of Supplier Due Diligence
  94. School shares sensitive pupil information as part of an FOI response
  95. AI (Artificial Intelligence) Best Practice Area & Policy
  96. Blacon High School Cyber Attack
  97. WhatsApp and FOI's: ICO Warnings
  98. New AI Guidance from the DfE
  99. The role of Passkeys in Cyber Resilience and Cyber Security
  100. What the proposed Government legislative proposal around cyber crime means
  101. ICO report on AI tools in recruitment
  102. DfE update to record keeping and management
  103. Update to data sharing for school immunisation programmes
  104. Early Years Settings and Cyber Security
  105. SLT Digital Lead Profile
  106. The role of governors in cyber security and data protection
  107. Navigating Privacy at the End of Term , Special Occasions and End of Year
  108. Effectively communicating during a cyber incident
  109. Contracts Register
  110. South East Technological University has experienced a cyber incident
  111. Safeguarding Identity in Microsoft 365: Protecting the UK Education Sector Against Cyber Threats
  112. DfE Digital Standards Autumn Update
  113. The importance of knowing how to access your CCTV footage!
  114. Cyber Attack on a Special School
  115. Stealing children's data
  116. What is dark data? (and why does it matter?)
  117. Ofqual highlights the value of cyber security training in schools
  118. Searching for data when you receive a Subject Access Request
  119. Fylde Coast Academy Trust Cyber Attack This Week
  120. Calling all IT leads in schools and mult academy trusts!
  121. Ransomware cyber attack on a school in Bromley
  122. Join Our Social Media Family!
  123. School hit by Cyber Attack
  124. Cyber Security Best Practice Area
  125. DfE Digital Standards for Schools and Colleges Tracker
  126. New Policies, Documents, Letters and Posters page
  127. Schools and Trusts Best Practice Area
  128. The DPE Retention Schedule
  129. Making the Rounds Update (now includes reporting)
  130. ESFA Cyber Essentials Requirement for Colleges from 2024/2025
  131. ICO Reprimands a School
  132. How does the recent global IT outage affect me?
  133. King's speech introduces new bills in relation to cyber security, smart data and digital information
  134. Out of date technology
  135. Data Retention and the Pupil File
  136. Have you assigned your SLT Digital Lead yet?
  137. What's a Cyber Incident and what should we do?
  138. Getting Started with AI (Artificial Intelligence)
  139. Cyber attack on a school during half term
  140. Free short cyber training for staff
  141. Update to the DfE Digital Cyber Security Standards for Schools and Colleges (May 2024)
  142. The rise of cyber attacks in schools are causing pupils to miss classes
  143. ICO: Learning from the mistakes of others report
  144. Children's mental health data leaked after a cyber attack
  145. Cyber attack on a Trust; the aftermath
  146. School Focus: The Vale Federation | Aylesbury
  147. DfE Dealing with Subject Access Requests (SARs) Guidance
  148. Update to the Guidance on Information Sharing from the DfE
  149. FOI Requests generated by Artificial Intelligence
  150. Social Media Best Practice Area
  151. Lettings Best Practice Area
  152. MFA Bombing - What is it?
  153. Protecting your Social Media Accounts
  154. Product Focus on Checklists : Initial Trust Plan
  155. Product Focus on Checklists : End of Term Checklist
  156. Product Focus on Checklists : Information and Cyber Security
  157. Product Focus on Checklists : Social Media
  158. Cyber Incident Review: The Benefits
  159. Product Focus on Checklists : Lettings
  160. Product Focus on Checklists : Record of Processing
  161. Milk Island: The secret location that allows children to view restricted content on Google Maps
  162. Why Data Should Stay Put: Benefits of Keeping Data in Its Original System
  163. Product Focus on Checklists : Data Retention and Destruction
  164. Product Focus on Checklists : Data Migration
  165. Product Focus on Checklists : Biometrics
  166. Product Focus on Checklists : Supplier Due Diligence
  167. Free Cyber help, advice and training with the Cyber Resilience Centres
  168. The Perils of Paper: The Printing Vulnerability
  169. Product Focus on Checklists : FOI
  170. Product Focus on Checklists : Governors and Data
  171. Product Focus on Checklists : DPIA
  172. Product Focus on Checklists : Site Moves
  173. Product Focus on Checklists : Data Breaches
  174. Product Focus on Checklists : Subject Access Requests
  175. Cyber attack on a University
  176. Product Focus on Checklists : Bring your own device
  177. Product Focus on Checklists : Working out of school/offsite
  178. Cyber Attack on a School
  179. Product Focus on Checklists : Redaction
  180. Major cyber-criminal gang Lockbit brought down by UK Law Enforcement
  181. Why Due Diligence is Important: Fake apps
  182. Product Focus on Checklists : CCTV
  183. Product Focus on Checklists : Clear desk
  184. Product Focus on Checklists : Commitment to compliance
  185. Product Focus on Checklists : Photos and video
  186. Product Focus on Checklists : Passwords
  187. Product Focus on Checklists : Information Classification
  188. Safer Internet Day 2024
  189. Kent Councils Data Breach
  190. Free cyber training for staff
  191. DfE Digital Standards Update
  192. The Mother of all Breaches
  193. ClassCharts Possible Data Breach
  194. Where is your data stored?
  195. IAPP looks at AI privacy risks
  196. If you suspect a financial scam .....
  197. Guardians of Privacy: 16. Social Media Checklist
  198. Guardians of Privacy: 15. Navigating Social Media in Educational Settings Summary
  199. Guardians of Privacy: 14. Social Media and Cyber Bullying
  200. Guardians of Privacy: 13. Social Media, Copyright and Intellectual Property
  201. Guardians of Privacy: 12. Social Media and Going Viral
  202. Guardians of Privacy: 11. Staff Social Media Accounts
  203. Guardians of Privacy: 10. Social Media and Cookies
  204. Guardians of Privacy: 9. Social Media and Morality
  205. New Resources for Schools from the ICO
  206. Guardians of Privacy: 8. Social Media Policies
  207. Guardians of Privacy: 7. Social Media Data Retention
  208. Guardians of Privacy: 6. Posting Safely
  209. Guardians of Privacy: 5. Social Media and Consent
  210. Guardians of Privacy: 4. Social Media Access Control
  211. Guardians of Privacy: 3. Social Media Channels
  212. Guardians of Privacy: 2. Law and Regulations
  213. Guardians of Privacy: 1. Social media, privacy and children
  214. Latest ICO Reprimand. Mr. S. Claus, Chief Executive Officer, North Pole Enterprises
  215. Phishing attacks targeting schools - alert from City of London Police
  216. The ICO reprimands a Multi Academy Trust
  217. Guidance for the use of school email and applying email retention in schools
  218. CISA and UK NCSC Announce Joint Guidelines for Secure AI System Development
  219. Data Protection Tips for Early Years Settings
  220. Children's Privacy around the world is a puzzle
  221. Trust Initial Plan Checklist Update
  222. Update on Advisory for Rhysida Ransomware
  223. Records Management Best Practice Update
  224. The Crime in a Cyber Attack and a Data Breach
  225. What do I need to redact?
  226. NCSC Annual Review is published for 2023
  227. Learning from Data Breaches
  228. Windows 11 security ineffective against attacks on old devices
  229. Trust Initial Plan for Data Protection Compliance (for Multi Academy Trusts)
  230. International Counter Ransomware Initiative 2023 Joint Statement
  231. Google for Education Resources: Helping IT Admins meet DfE digital and technology standards
  232. Top Ten Cyber Security Misconfigurations
  233. Lettings Best Practice and Guidance
  234. ICO Reprimand: company suffered a ransomware attack
  235. The UK Online Safety Bill becomes an Act (Law)
  236. Considerations when migrating to a new MIS
  237. The importance of software updates (PaperCut vulnerability and Rhysida ransomware)
  238. Public bodies and sensitive data
  239. Adding offline bulk training using the Certificates function
  240. Ransomware, extortion and the cyber crime ecosystem
  241. Get a DPE Badge for your website!
  242. ICO: 10 Step guide to sharing information to safeguard children
  243. Cyber Resource: The Cyber Resilience Centre Group
  244. Email and Security: ICO recent guidance
  245. Help after a Cyber Attack/Incident
  246. Social Media Policy
  247. Data Protection and Cyber Security (Inset Day) Training Ideas
  248. Changes to Microsoft Free Licensing for Schools
  249. What to do in the event of a Cyber Attack
  250. Cyber Crime: AI Generated Phishing Attacks
  251. Handling Freedom of Information Requests the right way
  252. Cyber Attack: Exam Boards
  253. VICE SOCIETY - Ransomware attacks on schools
  254. Using Tags if you are a group of organisations in the DPE Knowledge Bank
  255. Where's Harry the Hacker?
  256. Be Cyber Aware: USB Sticks
  257. Cyber Insurance in the Public Sector
  258. Types of Cyber Attacks: DDos Attack (Microsoft DDoS Attack in June)
  259. Cyber Attack: Leytonstone School
  260. The ICO Reprimands a school
  261. Be Cyber Aware: Firewalls
  262. Be Cyber Aware: Cyber attacks and transparency. A no blame culture
  263. Cyber Attack: Dorchester School
  264. Knowledge Bank Role Types: Admin, Staff and Trustee
  265. Types of Cyber Attacks: Password Attacks
  266. Be Cyber Aware: Why regular software updates are important
  267. Cyber Attack: Wiltshire School
  268. Keeping your IT systems safe and secure
  269. Types of Cyber Attacks: DDoS Attacks
  270. Types of Cyber Attacks: Phishing
  271. Types of Cyber Attacks: The Insider Threat
  272. Why your data is profitable to cyber criminals
  273. Using WhatsApp in Schools
  274. The Changes to Data Protection in the UK
  275. Knowledge Bank Updates
  276. Types of malware and how they are linked to data protection
  277. Striking Data Breach
  278. IPR Protection Email Scam
  279. Windows Server 2012 & 2012 R2 Retirement
  280. How to contact us for support, subject access requests, data breaches and FOI's
  281. YouTube breached child protection laws
  282. How a school fought back after a cyberattack
  283. Types of Cyber Attacks - Credential Stuffing
  284. January Cyber update - How Can Schools Help Prevent Cyber Attacks?
  285. Assigning courses to staff using to-dos
  286. How the Record of Processing Can Help You
  287. Information Security Basics: What are VPN's?
  288. What does a Data Protection Officer Do?
  289. Are you ready for a Data Breach?
  290. Carrying out Supplier Due Diligence
  291. How Long Should You Keep Personal Data For?
  292. The Education sector now at highest risk of cyber attacks
  293. How to Assess your Data Security
  294. Schools Blocked from Using Facial Recognition Systems
  295. The Children's Code
  296. B&H FoI: Racist/religious incidents/bullying
  297. Cyber Attacks
  298. Protocol for Setting Up and Delivery of Online Teaching and Learning
  299. Class Dojo International Data Sharing
  300. Model Publication Scheme: Amendments, Improvements and Updates
  301. Child friendly privacy notices
  302. Transparency
  303. Secure file transfer of files using Royal Mail
  304. Emergency contacts and consent
  305. Key elements of a successful DPIA
  306. FOI Publication Schemes
  307. SHARE: Avoid disinformation online
  308. Best Practice for Managing Photos and Video
  309. New Drip Feeds: Recognise and Respond to Subject Access Request
  310. When to contact the Data Protection Officer?
  311. National child measurement programme
  312. Compliance Manager released
  313. Headteacher fined for breach of data protection legislation
  314. Emails – good practice and minimising the risk of a data breach

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